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Terms of Use

Last updated: November 15, 2025

Acceptance of Terms

By accessing and using Scratchpay's services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our services.

Services Provided

Scratchpay is a loan connection service. We are not a lender and do not make credit decisions. We connect consumers with participating lenders who may offer loan products. Loan approval is not guaranteed.

Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Be a U.S. citizen or permanent resident
  • Have a valid bank account
  • Have regular income
  • Provide accurate and truthful information

No Guarantee of Loan Approval

Submitting a loan request through Scratchpay does not guarantee that you will be matched with a lender or receive a loan offer. Lenders make independent credit decisions based on their own criteria.

Information Accuracy

You agree to provide accurate, current, and complete information. Providing false information may result in denial of service and potential legal consequences.

Fees

Scratchpay does not charge consumers any fees for our connection service. However, individual lenders may charge fees such as origination fees, late fees, or prepayment fees. Always review the lender's terms carefully before accepting any loan offer.

Prohibited Uses

You may not:

  • Use our services for any unlawful purpose
  • Provide false or misleading information
  • Attempt to interfere with our services
  • Use automated means to access our services

Intellectual Property

All content on this site, including text, graphics, logos, and software, is the property of Scratch-pay Financial or its licensors and is protected by copyright and trademark laws.

Limitation of Liability

Scratchpay is not liable for any damages arising from your use of our services or your inability to obtain a loan. We provide our services "as is" without warranties of any kind.

Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms:
Email: contact@scratchpayvetonline.com